FAQ

Frequently Asked Questions

Are you trade-only?

Yes.
Tailor Supply Co. supplies exclusively to tailoring studios, menswear brands, and apparel-related businesses.

We do not sell to retail consumers.


What is your minimum order value?

We operate with a minimum order value of USD $1,000 per order.

Minimum order quantities may also apply to individual product categories.


Are your products in stock?

No.
All products are manufactured to order.

This ensures consistent quality and production alignment with each client’s requirements.


Do you offer custom branding?

Yes.

Many products can be customized with:

  • Logo printing

  • Foil stamping

  • Embossing

  • Custom woven labels

  • Custom packaging details

Branding options vary by product category.


What are your production lead times?

Typical production timelines:

  • Standard made-to-order products: 2–4 weeks

  • Branded products: 2–4 weeks

  • Fully custom projects: quoted individually

Timelines are confirmed at order stage.


Do you offer samples?

Samples may be available for selected products.

Sample costs and shipping charges apply.

Sampling is recommended before placing larger orders.


Do you ship internationally?

Yes.
We ship worldwide.

Shipping methods may include international courier, air freight, or sea freight depending on order size.

Shipping and trade terms are confirmed prior to dispatch.


Do you offer DDP (Delivered Duty Paid)?

DDP or delivered pricing may be available upon request depending on destination and order size.

Unless otherwise agreed, import duties and local taxes are the responsibility of the buyer.


What payment methods do you accept?

Payment terms are confirmed at order stage.

Typically:

  • Bank transfer

  • International wire transfer

Production begins upon receipt of payment unless alternative terms are agreed in writing.


Can I cancel or return my order?

All products are manufactured to order.

Orders cannot be cancelled once production has begun.

Made-to-order and custom-branded goods are non-returnable.

Please review specifications carefully before confirmation.


Can I reorder the same specifications later?

Yes.

We maintain production specifications to ensure repeat consistency for returning clients.

Many clients reorder regularly as their business scales.


How do I apply for an account?

Visit the Apply for Trade Account page and submit your business details.

Applications are reviewed within 1–3 business days.